Senior Analyst, Business Partnership - Merchant Ops

Company Description We’re Checkout.com . You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. This is a strategic operations role designed for a "builder-strategist" with a genuine interest in how AI is reshaping merchant support and operations. You will sit at the right hand of the Head of Operational Excellence, supporting our Merchant Operations leadership across Merchant Care and Merchant Configuration. Your mission is to bridge strategy and execution, translating complex operational challenges into clear, decision-ready narratives, and identifying where AI and intelligent automation can create step-change improvements in how we serve, con