Lead Support Engineer (f/m/d)
Perks & Benefits
Our Order and Inventory Management Team is looking for a Support Engineer (f/m/d) - Domain Manager on a Permanent Contract based in Lille.
Passionate about logistics innovation, our team of 10 designs and operates the global digital solutions orchestrating Decathlon's order and stock flows. Our impact: guaranteeing the right product in the right place at the right time for our stores, warehouses, and marketplaces worldwide. Our challenges: accelerating the group's digital transformation, integrating new business models (circular economy, wholesale), and preparing the transition to SAP S/4HANA.
YOUR FUTURE CONTRIBUTION
As a Support Engineer (f/m/d), you will ensure the stability, efficiency, and evolution of our order and stock orchestration tools. Your core responsibilities include:
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Run Management & User Commitments: Organize daily ticket resolution, ensure service level agreements (stock accuracy KPI
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