Staff Product Designer, Retail Classic

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We're looking for a Staff Product Designer to join our Retail point-of-sale design team in Montreal. You'll design for products that tens of thousands of merchants rely on every single day to run their stores — where a confusing flow isn't an inconvenience, it's a line of customers at the counter. Design at this scale is a different sport: every improvement lands with enormous reach, and every decision has to earn the trust of people whose livelihood runs through our software. This is a role for a designer who finds the hard problems more interesting than the shiny ones: simplifying deeply established workflows without breaking what merchants depend on, finding elegant solutions within real technical constraints, and knowing when familiarity is a feature — and when it's holding users back. Location: Montreal (HQ) preferred, working in-office alongside the team; open to other locations in eastern Canada. What you'll be doing: Own end-to-end design for core point-of-sale experiences — from problem framing through polished, shipped product — and be accountable for their quality and outcomes. Make complicated flows feel simple: distill dense, high-frequency merchant workflows into clear, fast, confidence-inspiring experiences. Design with real-world constraints as creative fuel — partnering closely with engineering to find solut