Back to all jobs
Apply for this job
Automattic
Happiness Engineer & Technical Support Lead
Verified Salary
$78k - $110k
Location
Worldwide
Published
10d
Customer SupportTechnical SupportWordPressPHPRemote Work Pioneer
Perks & Benefits
🌎Distributed team⏰Async workflow🏖Unlimited vacation🖥Home office budget📚Learning & books budget🏬Coworking space budget🏔Company retreats
### About Automattic
We believe in making the web a better place. Automattic is the company behind WordPress.com, WooCommerce, Tumblr, Day One, and Pocket Casts. We are a 100% distributed company since day one!
### The Happiness Engineer Role
Happiness Engineers are the heartbeat of Automattic. You will diagnose customer issues, write documentation, debug theme and plugin conflicts, and advocate for user delight.
#### What You Bring:
- Clear, empathetic written English communication.
- Basic understanding of web technologies (HTML, CSS, JavaScript, WordPress, APIs).
- Independence and self-motivation in a truly asynchronous culture.